Legal
Privacy Policy
Your privacy and data security are important to us.
At RoomBul, we are committed to protecting your personal information and maintaining the trust of our customers, partners, and visitors. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our website, platform, desktop application, and related services.
Information We Collect
We collect information that you voluntarily provide, including account details, contact information, booking inquiries, and messages submitted through our platform or website.
We may also collect technical and usage information, such as device information, application usage data, diagnostic information, and analytics data. This information may be collected through services such as Firebase Analytics to help us understand how the application is used, improve performance, and improve our services.
How We Use Your Information
Provide and improve our services.
Manage hotel and travel agency accounts.
Process booking inquiries and communications.
Respond to customer support requests.
Maintain platform security and prevent abuse.
Understand application usage and improve performance.
Data Protection
We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, or misuse.
Information Sharing
We do not sell or rent your personal information. Information is shared only when required to operate the platform, fulfill your requests, provide analytics and service functionality, or comply with applicable laws.
Cookies and Analytics
Our website and mobile application may use cookies and similar technologies to improve user experience, remember preferences, measure performance, and analyze usage.
We may use analytics services, including Google Analytics and Firebase Analytics, to understand how our website and application are used and to improve our services. These services may collect information such as device information, application usage, and interaction data.
Your Rights
You may request access to, correction of, or deletion of your personal information where permitted by applicable laws.
Policy Updates
This Privacy Policy may be updated from time to time. Continued use of our services after changes become effective constitutes acceptance of the updated policy.
Contact Us
If you have any questions regarding this Privacy Policy or the handling of your data, please contact us through the Contact Us page.